Outsourcing? Try 'Insourcing'

Wired News: "Chris Harry is a model employee for the U.S. call-center industry.

The 25 year-old arrives promptly at his cubicle, speaks courteously on the phone and is never late or absent. He plans to stick with his job for three years, a boon in an industry plagued by high turnover. And he gladly works for money many Americans would scoff at -- $130 or so a month.
After all, he could be back swabbing cell-block floors for a third of that.

'I can't complain about fair,' said Harry, who was sentenced to 10 years and eight months for robbery. 'I did a crime and I'm in prison. At least I'm not wearing a ball and chain.'

Prison inmates like Harry are the reason Perry Johnson Inc., a Southfield, Michigan consulting company, chose to remain in the United States rather than join a host of telemarketing companies moving offshore.

Perry Johnson had intended to move to India. But the company chose instead to open inside the Snake River Correctional Institution, a sprawling razor wire and cinder block state penitentiary a few miles west of the Idaho line."

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New York Post Online Edition

news : "December 29, 2003 -- WASHINGTON - Startling new Army statistics show that strife-torn Baghdad - considered the most dangerous city in the world - now has a lower murder rate than New York. The newest numbers, released by the Army's 1st Infantry Division, reveal that over the past three months, murders and other crimes in Baghdad are decreasing dramatically and that in the month of October, there were fewer murders per capita there than the Big Apple, Chicago, Los Angeles and Washington, D.C. The Bush administration and outside experts are touting these new figures as a sign that, eight months after the fall of Saddam Hussein, major progress is starting to be made in the oft-criticized effort by the United States and coalition partners to restore order and rebuild Iraq. 'If these numbers are accurate, they show that the systems we put in place four months ago to develop a police force based on the principles of a free and democratic society are starting to

Forum: The fish that threatened national security : "At La Guardia we proceeded to security and the X-ray inspection point run by the Transportation Security Administration. I have learned by now that, post-9/11, a traveler is better off safe than sorry when proceeding through security. I wasn't prepared, however, for the TSA to stop me right at the entrance, proclaiming that no small pets, including fish, were permitted through security. I had, however, just received the blessing of the ticket agents at US Airways and pre-assured MJ's travels with Pittsburgh International Airport security weeks before our travel date. I tried to explain this to the screener who stood between me and the gates, but she would have none of it. I was led back to the US Airways ticket counter, stocking-footed and alone, where the agents reasserted that they did not see a problem for me to have a fish on board, properly packaged in plastic fish bag and secured with a rubber band as MJ was.

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