Outsourcing? Try 'Insourcing'

Wired News: "Chris Harry is a model employee for the U.S. call-center industry.

The 25 year-old arrives promptly at his cubicle, speaks courteously on the phone and is never late or absent. He plans to stick with his job for three years, a boon in an industry plagued by high turnover. And he gladly works for money many Americans would scoff at -- $130 or so a month.
After all, he could be back swabbing cell-block floors for a third of that.

'I can't complain about fair,' said Harry, who was sentenced to 10 years and eight months for robbery. 'I did a crime and I'm in prison. At least I'm not wearing a ball and chain.'

Prison inmates like Harry are the reason Perry Johnson Inc., a Southfield, Michigan consulting company, chose to remain in the United States rather than join a host of telemarketing companies moving offshore.

Perry Johnson had intended to move to India. But the company chose instead to open inside the Snake River Correctional Institution, a sprawling razor wire and cinder block state penitentiary a few miles west of the Idaho line."

Comments

At USDA, the Mouse Is in the House

(washingtonpost.com) : "Employees at the Department of Agriculture's main cafeteria were just sitting down to lunch on Friday when security guards ordered everyone in the huge eatery to leave. Al Qaeda? Bomb scare? No. Mouse droppings. The D.C. Department of Health closed the cafeteria for failing to pass inspection. Yes, the USDA, home to the Animal and Plant Health Inspection Service, the meat and poultry inspectors -- the agency that is part of the federal system for protecting the nation's food supply, was in violation of the D.C. Health Code. There were several citations, according to the inspection report, including: 'water leaking excessively' in the ceiling, employees not wearing hair restraints, and inadequate cleaning of the inside of ice machines, cabinets, surfaces and equipment. The biggest problem, however, seemed to be mouse droppings found everywhere -- in the dry storage room, by the salad bar, behind the ovens, near the serving line, ...

Artist turns animals into everyday objects

Ananova - A Chilean artist is making a name for herself with an exhibition in which stuffed animals are transformed into household objects. Artworks on display include a chick turned into a lamp, and 'sheep bag' - a lamb carcass fitted with handles. Artist Caterina Purdy says her exhibition at the Experimental Arts Centre in Santiago is intended to be humorous but also makes a serious point. She told Las Ultimas Noticias online: 'It is possible to see my work as something scary, but I find it beautiful. 'There is also irony and humour in my objects as well as a criticism of the way animals are treated by society.'"

BW Online | March 1, 2004 | Software : "As Stephen and Deepa emerge this summer from graduate school -- one in Pittsburgh, the other in Bombay -- they'll find that their decisions of a half-decade ago placed their dreams on a collision course. The Internet links that were being pieced together at the turn of the century now provide broadband connections between multinational companies and brainy programmers the world over. For Deepa and tens of thousands of other Indian students, the globalization of technology offers the promise of power and riches in a blossoming local tech industry. But for Stephen and his classmates in the U.S., the sudden need to compete with workers across the world ushers in an era of uncertainty. Will good jobs be waiting for them when they graduate? 'I might have been better served getting an MBA,' Stephen says."

Sophont

Search This Blog